Consult a service call
Simplified services calls management.
Centralize service and maintenance calls in one place. Receive requests from your tenants and assign them to your employees.
Centralized calls and requests
All service requests or tenant requests in one place. Perform real-time follow-ups and assign tasks.
Simple and efficient
Possibility to assign a priority, a category and a due date. Access to the history of exchanges related to the request.
Certified emails
Emails with proof of mailing, receipt and even opening valid with the Tribunal administratif du logement in case of dispute.
Steps
Afin d’utiliser cette fonctionnalité, vous devez avoir créé et configuré votre compte gratuitement. Vous pourrez alors gérer des demandes de services pour l'ensemble des logements inscrits sur la plateforme.
Proceed with the classification
Determine the level of priority and emergency of the message, then select the appropriate category.
Assign to an employee
Assign the request to one of your team members and detail the tasks to be done. You can also set a due date.
Notify your tenants of the status of their applications
Reply to the tenant and confirm that their request is being processed. The tenant will have access to your message from their tenant portal.
Keep the rental cycle going
The platform's various tools make Bloc Solutions the best solution to ensure the successful transition of your rental operations to digital. View the next step in the rental cycle.
Application management
Review applications in one place and schedule a visit quickly.